CALL TOLL FREE: 844-5-BCOFFEE
844.522.6333
"YOUR SUCCESS IS OUR SUCCESS"
BUCKEYECOFFEE.COM
DO IT YOURSELF LINKS TO EXHAUST PIPE SYSTEMS:
BC IGNITER SYSTEMS
90 TO 95% of all problems can be avoided if you maintain your equipment properly!
BUILD YOUR OWN KIT WITH TOOLS FROM THE BEANS, BAGS & TOOL PAGE HERE!
OMRON SETTINGS
BC ROASTERS:
See also BCROASTERS.COM Members Page
FREE EMAIL SUPPORT DURING & AFTER WARRANTY!
REMEMBER YOUR MANUAL:
READ IT, YOUR WARRANTY IS LINKED TO YOU READING MANUAL BEFORE USING ANY EQUIPMENT
Most questions and concerns are addressed in your manual. Please consult your manual BEFORE emailing Tech Support.
Thank you!
SEDONA ELITE DRIVERS
BC MISC INFORMATION
ORO DRIVERS
THE 5 STEPS TO TAKE WHEN NEEDING TECH SUPPORT
REMEMBER: READ & FOLLOW MANUAL TO AVOID DAMAGE AND VOIDING YOUR WARRANTY
ARIZONA ROASTERS 2014- 2017
BC DRIVERS
Scott Seekell
Midwest Manager - Sales Engineer
Direct: 616-292-3878
Office: 813-922-4845
scott@steelenvironmental.com
www.steelenvironmental.com
"Clean Air is Our Business"
CLEAR SKY MANUAL
DRIVERS ARE NEEDED WITH ARTISAN FOR
EACH TYPE ROASTER:
*Free personal support is offered on all our products during warranty period via the tech Department at TECH@BUCKEYECOFFEE.COM. Also we have one of the largest free Tech Support Websites in the Business you may access free of charge for the life of your equipment. If you would like personal support after warranty we may offer premium services from our Tech Department or another company based upon their standard fees.
ARTISAN IS SUPPORTED BY USERS LIKE YOU. THANK YOU!
After writing down all details of your concerns please email Tech Support (Include Account #)
ELECTRIC BC ROASTERS
FUJI PXF SETUP FOR newer ORO's & SEDONA Models with the FUJI PXF4 (follow regular 1.3 setup plus this guide)
90 TO 95% of all problems can be avoided if you maintain your equipment properly!
THE TECH PAGE:
REGULAR CARE IS THE LIFE OF YOUR EQUIPMENT!
ROASTER EXHAUST SUPPLIERS
BUY YOUR EXHAUST PIPING HERE
MORE ARTISAN VIDEOS
PHIDGET DRIVERS
PHOENIX ROASTERS
(NOTE: We no longer can buy or sell parts for the ORO Roasters. The manufacturer no long supplies parts to us)
REGULAR COFFEE ROASTER CLEANING & MAINTENANCE
SEDONA ELITE ROASTERS
IMPORTANT NOTICE:ALL IN STOCK PARTS ORDERED & PAID FOR BY 12:00 NOON WEEKDAYS WILL SHIP SAME DAY WITH EXPRESS SHIPPING ONLY. STANDARD PARTS MAY SHIP NEXT BUSINESS DAY
AZ ONE CUP SYSTEM
FIND THE INFORMATION YOU NEED TO MAINTAIN YOUR EQUIPMENT HERE ON THE TECH PAGE
HAVE YOU JOINED THE MEMBERS ONLY PAGE?
Join the MEMBERS ONLY PAGE at BCROASTERS.COM
and get all the latest manuals, PDF's, videos and more on taking care of your equipment.
DO IT NOW!
DO IT TODAY!
KEEP YOUR EQUIPMENT IN TOP CONDITION!
GENERAL ROASTER INFORMATION:
MAINTENANCE
FUJI MANUALS FOR TEMPERATURE CONTROLLERS
TECH SUPPORT: TECH@BUCKEYECOFFEE.COM PARTS:FOR BC OR SEDONA PARTS EMAIL:PARTS@BUCKEYECOFFEE.COM
CONNECT TO ARTISAN VIA BLUETOOTH ON THE 2023 BC ROASTERS
BC ROASTER WARRANTY
Your New Roaster is warranted from the date of purchase for one Year. During such time if machine breaks down due to a defective part(s) we shall replace part and provide full instructions on replacement installation. Free priority shipping is provided during warranty period. (Some companies make you pay for shipping during warranty!) If it is determined that machine was abused or not used according to the manual then this is not covered under warranty but parts can be provided at normal cost and shipping. We provide FREE email support for the life of your machine!
AFTER WARRANTY PROTECTION: BC ROASTERS
Many companies want to sell you equipment but don't offer extended support after warranty. We have found from other clients that bought from some name brand companies that when a common part such as a motor or fan has gone bad these companies require up to 90 days to ship a replacement once you pay & order part. That is why we stock a large inventory of the common and even rarely needed parts and offer our 10 YEAR IN-STOCK PARTS GUARANTEE: After warranty we have our 10 year In-Stock Guarantee: We will stock all standard parts for at least 10 years after warranty so you can keep your machine up and running and in great shape. After warranty parts are sold at standard list price and you choose and pay for the type of shipping you prefer. If in the event client prefers to ship product to us for repairs warranty includes the option of in-house repair but client would be responsible to pay to crate and ship unit to us at their expense. (Commercial Equipment should always be repaired on location due to cost and potential damage that may occur if sending it back to BC Roasters for repairs)
COFFEE ROASTER TECH VIDEOS & PDF'S:
BC DRUM INFORMATION
ARTISAN SETUP WITH BC ROASTERS:
TECH SUPPORT PDF & VIDEO LIBRARY: LOOK HERE FOR TROUBLE SHOOTING GUIDES
BC EXHAUST ISSUES
BC MOTORS & FANS
ARTISAN SOFTWARE:
FILL-AND-SEAL MANUAL
CANYON GRINDERS- SETTING THE GRIND
BC BEARINGS
HAVING TROUBLE WITH WINDOWS 10 & YOUR DRIVER?
PROPER AIRFLOW IS THE LIFE OF YOUR COFFEE ROASTER:
YOU MUST KEEP ALL AIR WAYS CLEAN OR YOU RISK DAMAGING ROASTER AND VOIDING WARRANTY
WATCH ALL MAINTENANCE VIDEOS AND READ THIS IMPORTANT NOTICE TO CLEAN UNDER CHAFF FAN DAILY
GAS BC ROASTERS